Byggmax reports record sales and announces new formats
The Swedish Byggmax group reports strong growth at a record sales level for the year 2021. The Swedish group made SEK 7.645 bn net (EUR 730.1 mio) and thus 12.4 per cent more sales than the year before. Like-for-like …
Stronger focus on use of customer data
ManoMano working together with mParticle in future
ManoMano wants to use the customer data infrastructure of the mParticle platform in future. The online marketplace for DIY, …
Succession of Julie Wirth
Mark George appointed new CFO of Wickes
Wickes Group announces the appointment of Mark George as chief financial officer. Mark Georg will join the business with a start date no …
Great Britain
Wickes grows like-for-like by 13 per cent in 2021
The British chain of DIY stores, Wickes, completed financial year 2021 (ending 25 December 2021) with a growth in like-for-like …
European Home Improvement Monitor
When it comes to the image of DIY stores, shopping experience is most important
In the eyes of customers, the shopping experience is the most important aspect when judging a DIY …
Ace Hardware is cited in the "Omnichannel Customer Service Digital Maturity Index" of market research company Incisiv as …
DIY retailers’ association FMB
Home improvement stores in France end 2021 with sales up by 11.6 per cent
Sales in French home improvement stores last year rose by 11.61 per cent compared with 2020, and increased…
Experienced Coop managerBack
Christoph Theler is new CEO at Bauhaus Switzerland
Christoph Theler is now CEO of Bauhaus Fachcentren AG in Switzerland. He is known in the Swiss DIY sector primarily for his role …
Canadian Homeowners
Ongoing renovation boom
The HomeStars Reno Report’s findings are quite surprising: The lockdowns didn’t influence the types of renovations Canadian homeowners took on
USA/Canada - Canada's home improvement stores
Double digit growth rates
During the pandemic, home improvement stores were also more in demand than ever before in Canada. Despite the number of stores declining, sales rose …
USA/Canada - Jim Inglis
Empathy with their stores, people and customers
Jim Inglis, who worked for decades on Home Depot’s senior management team and is now a sought-after consultant to home improvement …
USA/Canada - Ace Hardware
Peace of mind at an hourly rate
The Ace Hardware cooperative is recording rapid rates of growth with its Handyman Services business in the USA. One of the franchisees is a former …
USA/Canada - Home improvement market
Covid brought the next boost
The home improvement market in the USA experienced tremendous growth during the pandemic. Compared to 2019, hardware stores made an average of 20 per …
DemandTec
AI generates results
DIY retailers are seeing measurable benefits from data science-based pricing solutions. Niranjan Chandrasekaran from DemandTec explain how it works and gives …
Good Home
Back on expansion mode
Bruneian home improvement retail chain Good Home is preparing the opening of its third store, its first one that is not located in a mall. Meanwhile, plans …