Castorama provides online support for repairs

French DIY chain Castorama has launched two new websites designed to promote sustainability through repair and longer product use. At pieces-detachees.castorama.fr, users can search for spare parts using various filters and order them. The site covers both industrial brands and the Kingfisher Group's own brands, to which Castorama belongs.

The communaute-sav.castorama.fr website was set up so that users who want to repair products can advise each other; the abbreviation SAV stands for “service après-vente”, i.e. after-sales service, and “communauté” means “community”. Here, too, users can search for specific products and brands.