For the Italian FDT Group, service has a crucial role to play when it comes to customer loyalty. Regular staff training is also part of the recipe
Under new management
Home Depot is getting back to basics under the leadership of Frank Blake, its new CEO
Change as an essential requirement
Bob Vareen, DIY in Europe, USAIn the United States, as elsewhere in today's world of retailing, changes are happening faster than ever before. …
Hoppe-Gruppe: Functional design elements
The Hoppe group develops, produces and distributes window and door furniture, in which segment it lays claim to be the European market …
Obi: Formula for success
OBI opened its first DIY store in 1970. Today the company is number one in Germany and number two in Europe with its successful franchising formula
Ever larger formats
A continuing trend towards large-format stores and greater efforts at foreign expansion characterise the development of the German DIY store sector
DIY boom in Brazil
The Brazilian hypermarket industry is discovering a new trend – the market for DIY and home improvement products
New large-format concept
Baumax has reworked its megastore concept and implemented it for the first time in Stadlau. The core aspects are a larger building materials section and …
Misunderstanding or a question of definition?
Since the beginning of this year astonishing figures have been appearing in the trade press for the number of DIY stores in Austria, …
Acquisition-fuelled growth
Bricorama’s founder Jean-Claude Bourrelier has estab-lished the success of this French DIY group through deliberately making strategic a…
Expansion in area and price pressure
Heidi Biehl, DIY in Europe AustriaSince the German companies Hagebau, Hornbach, OBI and Praktiker entered the Austrian market in 1995, a …
Consolidation of European presence
Exel, French market leader in the field of sprayers, has now established itself in the water technology market as well.
Première for Paris fair
Créabitat, the fair for interior decoration and DIY pro-ducts, had its first test run from 25 to 27 September within the framework of the “Salons d’…
Future-oriented changes
The Tabur group has introduced a new organisational structure, which will ensure changes within its marketing arms and affiliated retailers
Moderate growth of floorspace
Last year the DIY retail trade in France saw rather good progress. Despite some caution where new openings were concerned, the discounter concept is …