News | French B2B2C platform

Back

Kingfisher acquires NeedHelp services marketplace

Most of NeedHelp's business is currently in France, but the platform also operates in Switzerland and has recently expanded into Germany, Belgium, Austria, and the Netherlands.

Most of NeedHelp's business is currently in France, but the platform also operates in Switzerland and has recently expanded into Germany, Belgium, Austria, and the Netherlands.

Kingfisher has acquired NeedHelp, one of Europe's leading home improvement services marketplaces, for a total cash consideration of around EUR 10 mio. As part of the transaction, Guillaume de Kergariou, the founder of NeedHelp, has reinvested proceeds from the sale in a 20 per cent interest in the business, resulting in Kingfisher owning 80 per cent.

NeedHelp (www.needhelp.com) is an Business to Business to Consumer (B2B2C) online platform that connects customers who need home improvement help, either in-store or online, with vetted professional tradespeople and other skilled experts.

The company was founded in France in 2014 by Guillaume de Kergariou, who will continue as CEO to lead the team and grow the business. While most of its business is currently in France, NeedHelp also operates in Switzerland and has recently expanded into Germany, Belgium, Austria, and the Netherlands. Through its open architecture, NeedHelp already provides its services to customers in more than 500 stores including Kingfisher's French businesses, Castorama and Brico Dépôt, as well as to a growing number of leading home improvement retailers.

Along with developing NeedHelp's business in Europe with existing and new retail partners, Kingfisher also plans to roll out the platform in the UK and Poland. In the UK, NeedHelp will be able to support B&Q's customers who need assistance with their home improvement projects, as well as cooperate with Screwfix's customer base of trade professionals. NeedHelp will continue to operate as an independent company and will seek to offer its installation capabilities to retail customers across the Home Improvement sector, through its open architecture model.

| 3 December 2020 | 16:31


SEND
 PRINT 

Post a comment

* Please complete the areas marked in red correctly and in full!.



(will not be published)

* obligatory fields


Latest news

German DIY stores and garden centres to stay closed for a further two weeks

In Germany, home improvement stores and garden centres are to stay closed for two weeks longer than initially expected. The federal government and View news...

Sales down at Clas Ohlson, but online business growing

Sales at Swedish retail group Clas Ohlson were down by 14 per cent in December compared with the same month in 2019, and by 10 per cent when adjusted View news...

International Consumer Goods Show and Heimtextil cancelled

Messe Frankfurt has cancelled the International Consumer Goods Show. The event was intended to replace the Ambiente, Christmasworld and Paperworld View news...

DIY stores and garden centres remain open in Switzerland

DIY stores and garden centres in Switzerland remain open despite the tightening of the national lockdown in the country. From today, Monday 18 View news...