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Spare parts more popular than ever at Clas Ohlson

Weber thermometers belong to the most important spare parts at the moment.

Weber thermometers belong to the most important spare parts at the moment.

Spare parts are becoming an increasingly important product range at Clas Ohlson. During the fiscal year 2016/17, sales of spare parts increased by 17 per cent compared to the preceding year, according to the Swedish chain. It considers this business an important part of its journey from here to sustainability through resource-efficient business models.

Clas Ohlson has over 10 000 spare parts in stock, and adds about 300 to 400 new articles yearly to the assortment. During last year, Clas Ohlson received 152 000 orders for spare parts from its range in stock.

"Prolonging the life of products essentially comes down to two things: sustainability and service. As a customer, you should feel safe when buying at Clas Ohlson. Part of that is that we offer a repair service for broken or worn out products, but also the fact that we offer a great range of spare parts," says Tomas Håkansson, spare parts manager at Clas Ohlson.

Customers appreciate being able to buy spare parts for their belongings. That is shown not least by the sales trend. Over the past five years, sales have increased by nearly 40 per cent per year on average.

Some of the most important spare parts at the moment are, amongst others, roofs for gazebos/pergolas, chargers for Kärcher window cleaning vacuums and Weber thermometers.

|21 July 2017


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